Saturday, August 20, 2011

Woo Hoo! It's back and great!

Well - I must admit I am very, very impressed with the service from Lightspeed - you could say they worked at light speed! I now have my headset back, mended and working. Not only that, but there was no charge for the repair, or for shipping it back Fed-Ex to Uganda!

I wore it for the first time again last Friday - it is so much lighter and cuts out so much more background noise than the one I was using in the interim (although that was pretty good too).

Also the weather on Friday was actually very good - in the past few weeks we have had a LOT of bad weather - sometimes meaning we cannot reach our destination on the day we were supposed to! We went back the next day and picked them up though - didn't leave them stranded! This photo was taken over Northern Uganda - near the Kidepo Valley (one of the National parks in Uganda) where I saw a herd of Zebra and had to buzz a load of antelope off the runway before I landed.

I am planning not to trip on the cable in the near future..

Monday, August 1, 2011

Laurie and the Terrible, Horrible, No good, very bad day....

Ok - so the title is a little bit of an overstatement, but I still didn't have a great experience today (but it did end better!).
I have an extremely nice headset which is very comfortable (which we really need when we use it for up to 8+ hours a day) and I love it!
However, today as I got out of the plane in Bunia in the Eastern Democratic Republic of Congo, my foot caught on the wire connecting it to the plane. I was in the caravan and so the drop to the ground from the cockpit is at least 4 feet.... can you see what's coming?
Yep, my headset crashed out of the door after me, and smashed down onto the floor.
So here's the after picture... :-( - I managed to break the piece that holds the ear cup to the headband, and rip out the cable from the battery compartment. Not only that, but I actually managed to rip out some of the pins from the cable too. Not bad for 10 seconds work....

So, what's the good news I hear you ask...?

Well, I called a very nice lady at Lightspeed (the manufacturer of the headset) and she is going to send me the address so I can Fed-Ex it to them to fix it. They normally have them fixed in about 5 days (she said) and then it can be couriered back to me. Praise the Lord!
So until then I have to go back to my not so comfortable, and certainly not so nice old headset....

Will keep you posted...!